Disney Cruise Line, Disney Parks & Resorts and Disney Store Rank #1 In Customer Service

Disney Travel News

By: Disney Destinations
October 14, 2019

Disney is proud to announce   Disney Cruise Line, Disney Parks & Resorts and the Disney Store have all earned the highest honors in a new Newsweek survey ranking   America’s best customer service! 

As many of you know, Disney cast members go out of their way on a daily basis to make magic and provide the best possible service for you.  Delivering exceptional experiences and exceeding your expectations is at the heart of everything they do at Disney Parks!  

And for the second year in a row,   Disney Cruise Line  has topped the list of brands that exemplify outstanding customer service. 

In the survey of more than 20,000 customers,   Disney Cruise Line  ranked as the number one company overall, across a variety of industries, as well as in the “Cruise Line Operator” category.  And the amazing customer service and experiences at   Disney Cruise Line  will be expanding in upcoming years with new ships scheduled for delivery in 2021, 2022 and 2023. 

The survey also recognized Disney Parks & Resorts as the best in its category!

Disney Parks & Resorts, which is continuing an incredible year of growth and exciting new offerings, including   Star Wars:  Galaxy’s Edge at  Disneyland®  Park and D isney’s Hollywood Studios®, earned the best customer service ranking in the “Amusement Park Experience” category.   

And the Disney Store was awarded the top spot by consumers in the “Toy” category as well.  Disney Store locations continue to provide the best of what Disney Parks has to offer in merchandise – as well as outstanding guest experiences across the nation.  

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Remember to pack your mickey mouse ears and always plan your vacation  with "The People Who Know Disney" 
  • Rhonda Pinkerton-Consultant
  • Destination Orlando, Etc
  • Authorized Disney Vacation Planner
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