Temporary Closure of Walt Disney World Resort Theme Parks

Disney Travel News

By: Disney Destinations
In an abundance of caution and in the best interest of Guests and Cast Members, Disney is proceeding with the closure of their theme parks at   Walt Disney World®  Resort, beginning March 16, through the end of the month.  

The Walt Disney Company will pay its Cast Members during that closure period.

Disney Resort hotels will remain open until further notice. Disney Springs will also remain open. 

Disneh will continue to stay in close contact with appropriate officials and health experts.

Frequently Asked Questions:

Can I get a refund on my ticket?  
Unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a start date on or before March 31, 2020 will automatically be extended to use any date through December 15, 2020.  If you are unable to visit by December 15, 2020 you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date. 

Florida Resident Discover Disney Tickets may be used through July 31, 2020.

If you have purchased tickets for Disney After Hours, Disney Villains After Hours and Disney Early Morning Magic from March 16, 2020 through March 31, 2020 they will be automatically refunded. 

How does the closure of Walt Disney World impact annual passes? 
Walt Disney World annual passes will be extended by the number of days the parks are closed, March 16, 2020 through March 31, 2020.

I have a future stay while the park is closed.  What does that mean for their vacation package?
For stays between March 16, 2020 through March 31, 2020, if you have not checked in, you may modify or cancel your Disney Resort room reservation or Walt Disney Travel Company package up to your original check-in date.  If no action is taken, Disney will automatically process a refund to the original form of payment within seven days of the original check-in date.

What if I want to cancel a resort reservation after the parks reopen?
Disney will waive all Disney imposed change and cancellation fees up to the date of check-in through June 30, 2020. 

I have a pre-paid dining reservation or experience reservation like Droid Depot during the time when the parks are closed. Will they receive a refund?
Yes.  All pre-paid dining and experience reservations will be automatically refunded if scheduled between March 16, 2020 through March 31, 2020.   

What happens to dining reservations that required a credit card at the time of booking?
Reservations made at locations impacted by the closure will not be charged a cancellation or no-show fee.

Do I need to cancel my FastPass+ reservation scheduled for March 16, 2020 through March 31, 2020 when the parks are closed?
All FastPass+ reservations during this time period will be automatically cancelled.

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