Temporary Suspension of Disney Cruise Line Departures UPDATE April 9 and 10, 2020

Disney Travel News

UPDATE: April 10, 2020 -   Disney Cruise Line extending suspension of Disney Dream, Disney Fantasy and Disney Magic departures through May 17
The U.S. Centers for Disease Control and Prevention announced it would extend its suspension of cruise departures from the United States. In line with this direction and with the wellbeing of guests and team members as Disney's top priority, Disney Cruise Line is reaching out to all guests booked on departures of the Disney Dream, Disney Fantasy and Disney Magic through Sunday, May 17, 2020, to advise that these sailings have been cancelled.

This affects the following sailings:

Cancelled Sailings

Disney Fantasy

  • 7-Night Eastern Caribbean from Port Canaveral 5/2
  • 7-Night Western Caribbean from Port Canaveral 5/9
  • 7-Night Eastern Caribbean from Port Canaveral 5/16

Disney Dream

  • 3-Night Bahamas from Port Canaveral  5/1
  • 4-Night Bahamas from Port Canaveral  5/4
  • 3-Night Bahamas from Port Canaveral  5/8
  • 4-Night Bahamas from Port Canaveral 5/11
  • 3-Night Bahamas from Port Canaveral  5/15

Disney Magic

  • 4-Night Bahamas from Miami 4/30
  • 4-Night Bahamas from Miami 5/4
  • 3-Night Bahamas from Miami 5/8
  • 12-Night Transatlantic from Miami to Barcelona 5/11

In light of this cancellation, Disney Cruise Line is offering the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. 

 

*The future cruise credit is equal to 125% of your original voyage fare and is only valid for sailings departing within 15 months of your original sailing. Original reservation must be paid in full to be eligible for the future cruise credit. The future cruise credit is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and Guests are responsible for any balance due after the future cruise credit has been applied. If your clients end up not being able to use the future cruise credit, they will be eligible for a refund up to the amount of their original voyage fare. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a future cruise credit are not eligible for an additional future cruise credit.

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UPDATE: April 9, 2020 -  Disney Wonder bookings moved/cancelled between 1/30-4/5, scheduled to depart 4/29-6/30
Disney Cruise Line is now addressing Disney Wonder bookings that were moved or cancelled between January 30-April 5, 2020 for sailings that were scheduled to depart between April 29-June 30, 2020. 

If you were originally booked on a Disney Wonder sailing that was scheduled to depart between April 29-June 30, 2020, and moved your sail date due to concerns about the new coronavirus (COVID-19), Disney Cruise Line would now like to offer you an additional future cruise credit* equal to 25% of your original voyage fare to use toward the reservation you modified. Once the modified reservation is paid in full, any remaining future cruise credit will be applied to your shipboard account as a non-refundable onboard credit. If your circumstances have changed and would now like you to cancel the reservation you modified, you may do so for a full refund of the original voyage fare.

If you cancelled a reservation for a Disney Wonder sailing that was scheduled to depart between April 29-June 30, 2020, Disney Cruise Line will automatically refund any cancellation fees you may have been charged. This refund will be processed back to the original form of payment, but may be delayed due to the high volume.

Please note that Disney Cruise Line cancelled Disney Wonder sailings because the Canadian government announced it will not allow any ship with more than 500 passengers to dock at any of its ports until July 1, and Disney Cruise Line has not been able to secure an alternate homeport.

 

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