UPDATE Disney Cruise Line to suspend all new departures through and including April 12, update on sailings departing from Canada
In an abundance of caution, Disney Cruise Line will be suspending all new departures through and including April 12.
Disney Cruise Line will offer guests sailing on these cruises the choice of a 125% cruise credit to be used for a future sailing within 15 months of their original sail date, or a full refund. If you select a future cruise credit and are not able to use it, you will be eligible for a refund up to the amount you paid in full. Standard prevailing rates will apply for future cruises.
Contact Disney Cruise Line at 1-866-325-2112 or 407-566-3510 to request a refund. For guests wishing to move to a future date, details on how to apply their cruise credit to a future sailing will be communicated via a follow up email.
Sailings Departing from Canada
On Friday, March 13, 2020, the Canadian government announced they will not allow any ship with more than 500 passengers to dock in any Canadian port from now until July 1, at the earliest. The Disney Wonder has sailings that are scheduled to embark and/or debark in Vancouver beginning April 29. Disney Cruise Line is currently evaluating various options and has not made changes to any itineraries. Once a decision is made, Disney Cruise Line will reach out to guests booked on these sailings. Given the higher than normal call volume at the Call Center, Disney Cruise Line asks that guests wait to contact us until after they receive an email from us.